CIPS Frequently asked questions
Below are responses to some common student questions. If you have any queries, please don’t hesitate to contact us using the contact form or phone Eleanor Wolf - Course Principal - 01200 429048 or 07737 136056.
“There are other centres offering this course cheaper – what do I get for the extra money?”
As with most things in purchasing, it is the total acquisition cost that is critical. Whilst other centres may have a cheaper initial price, the service will reflect this and there can be substantial additional costs because of this.
“I can’t attend at weekends because of family commitments – can I still study?”
Students have wide ranging demands on their time. For some, weekends are impossible – for others, taking too much time away from the office is not an option. We recognise this and have created a range of study options. Throughout the North of England there are weekend and weekday options to cater for all requirements. Students can also mix and match locations creating a tailor made package to suit the individual.
“What is the difference between having Centre of Excellence tutors and being a Centre of Excellence?”
The Centre of Excellence award is given by CIPS only to those centres where provision exceeds the rigorous minimum standards that CIPS sets and where examination results exceed the national average. It requires dedicated and highly trained staff as well as investment by the centre in the current and future provision of quality training. We have held the Centre of Excellence award (or its equivalent) for over 15 years and are pleased to have retained it again this year.
Centre of Excellence tutors have simply worked previously at a centre that held the Centre of Excellence award. This does not indicate anything about the quality of the establishment they currently work at or about that centre’s exam results, quality of staff or investment levels.
“Not wanting to sound pessimistic, what happens if I fail an exam?”
We have an exceptionally high pass rate, with an average of over 90%. However, this does still mean that some students fail. This can be very demoralising and it is critical that support is provided. Some centres will abandon students at this time, saying they will have to wait until the unit is run again at same time next year and pay for the unit again. We believe that you have paid once and it is our responsibility to be there for you until you have passed all of the units.
Straight after the results are released we will contact any student who has failed and look at the options available. If we are running the relevant unit at any of the locations students can attend the classes straight away, free of charge. If that unit is not currently running and the student would like to resit anyway, we will offer distance work to assist revision – again free. Alternatively the student can carry on their studies and pick up the unit at a later date.
“We have a number of people in our company we would like to be trained but we can’t let them be out of the office at once – what options are there?”
Depending on the client, we can offer a number of solutions to this. Students can study at any location and different locations have different study dates. So a programme can be developed to schedule the same training on different days.
Alternatively, we offer in house training that is as flexible as the company requires. Dates, times, subjects etc are all matched to the client’s needs. In this way we can fit around quiet periods, projects, holidays and any other factors. We can also arrange in house options at weekends to reduce the impact on office hours.
“I haven’t studied in years and I am nervous of being in a room full of students”
The students who study MCIPS come from a very wide background in terms of experience, academic achievement and roles. That is one of the major benefits of class based study as the discussions bring out divergent views and examples. We recognise that some students may not have done recent study. However, all students have to learn how to structure answers in line with CIPS examinations, so we provide everyone with materials and practical activities to ensure they are comfortable with the exam format and requirements.
We also provide revision assistance and there is full access to both tutors and the Principal throughout your studies by phone/email and face to face meetings outside study time if required. Every student can get as much support as they would like and all of our tutors pride themselves on providing a complete service to all of their students – not just 8 hours work on a Monday!
Our groups are small (with a usual maximum of 10 students) as we feel that students learn best in an open, participative environment. No-one feels happy shouting questions to the front of a lecture hall but, within a small group, students are much more confident and discussions are the norm. The groups become very supportive and many students make great friendships during their studies.
Should you wish to meet us prior to commencing your studies, just contact us and we can arrange a convenient meeting.
e-mail email@example.com 01200 429048 or 07737 136056